Duo County is excited to deploy into your home and business this next generation of communications technology!
It is all part of our commitment to provide exceptional customer service to our customers. Lightspeed offers many advantages to residential customers and businesses alike and prepares everyone to enjoy an even greater selection of communications options in the future.
Lightspeed is the installation and use of fiber optic cables to carry digital information directly to homes and businesses. These cables are made up of hundreds of fiber optics, which are long thin strands of pure glass about the diameter of a human hair.
Lightspeed replaces the duplicate infrastructure that telephone and cable companies previously installed in neighborhoods. Fiber has a higher bandwidth capacity and can easily transmit Digital TV, Broadband Internet and Telephone, and has plenty of capacity left over for future applications.
Lightspeed will provide many benefits to Duo County Telecom customers including:
Delivers a standard 4 MB with options up to 12 MB in Internet speed, and faster speeds available in the future. Lightspeed can deliver up to 5 simultaneous HD signals into the home.
Fiber optic cable has the capability to transport virtually unlimited bandwidth. This will accommodate today’s demand for high speed Internet connections as well as the advanced applications of tomorrow. The closer the fiber is to a home or business, the more bandwidth will be available for the customer.
Fiber optic cables are less susceptible to lightning and electrical glitches than traditional copper wires and can withstand the shock and vibration from inclement weather.
Fiber optic cable is considered “future proof” and offers the flexibility to deliver advanced services in years to come.
Fiber optic cable will have a longer life than copper wire and is more durable. Although the Lightspeed project requires significant expenditures now, it will save Duo County Telecom money in the future while keeping customer services at the forefront of technology.
Is Lightspeed ready?
Yes. In November 2009, Duo County Telecom began the project of installing fiber optic cable to homes and businesses within Jamestown, Russell Springs and Columbia. Activation has occurred in phases. To find out if your home or business is eligible for conversion, please call our office and speak to a Customer Service Representative.
Will anything need to be mounted on my house or building?
Yes, a box called an Optical Network Terminal (ONT) will be mounted on the exterior of your house or building. It contains the electronics that convert a signal of light from the fiber into usable Digital TV, Phone and Internet. The ONT measures 12” x 10” x 4”. In addition, there will be a box installed inside your home or business to supply power to the ONT. This box will also contain a battery backup in case of power outage. It measures 9.25” x 6.25” x 3.5”.
Will Lightspeed change how my current services work?
If you are a high speed Internet customer with Duo County Telecom, you will no longer need a modem. Better yet, higher speeds will be available for your entertainment and communications services. There will be enhancements in your Digital TV services as well.