Contact Duo County Telecom
LOCATION & SHIPPING ADDRESS
Jamestown Headquarters
2150 North Main Street, Jamestown Kentucky 42629
Hours: Monday - Friday 8am to 5pm
Columbia Store
221 Dohoney Trace, Columbia Kentucky 42728
Hours: Monday - Friday 8am to 6pm; Saturday 9am to 6pm
MAILING ADDRESS
P.O. Box 80, Jamestown Kentucky 42629
TELEPHONE
Russell County, 270-343-3131 (Headquarters)
Adair County, 270-378-4141
Cumberland County, 270-433-2121
CONTACTS BY DEPARTMENT
EXECUTIVE OFFICES
Tom Preston, Exec. V.P./CEO
tpreston@duotel.com
Daryl Hammond, VP/CFO
dhammond@duotel.com
Mark Henry, VP Operations
mhenry@duotel.com
Susan Emerson, Executive Assistant
semerson@duotel.com
MARKETING & CUSTOMER SERVICE
Eric West, Director of Marketing
ewest@duotel.com
Ramie Hutchison, Public Relations and Video
rhutchison@duotel.com
Sherry Selby, Marketing and Customer Care
sselby@duotel.com
Johnna Popplewell, Customer Service
jpopplewell@duotel.com
Tess Dockery, Customer Service
tdockery@duotel.com
Jennifer Phillips, Customer Service
jphillips@duotel.com
Stephanie Foley, Customer Service
sfoley@duotel.com
Beth Hitt, Customer Service
bhitt@duotel.com
Lisa Gentry, Customer Service
lgentry@duotel.com
Elaina Andrew, Customer Service
eandrew@duotel.com
Heather Grider, Customer Service
hgrider@duotel.com
CASHIER & CUSTOMER SERVICE
Robin Riddle, Cashier
rriddle@duotel.com
Kim McBeath, Receptionist
kmcbeath@duotel.com
Anne Skaggs, Cashier
askaggs@duotel.com
Ann Walters, Cashier
awalters@duotel.com
IT
Robert Lamb, Network Manager
rlamb@duotel.com
Jeron Wall, IT Customer Service
jwall@duotel.com
Chris Hites, IT
chites@duotel.com
Internet Help Desk, (270-343-3131)
duotel@duo-county.com
BILLING DEPARTMENT
Teresa Morgan, Billing
tmorgan@duotel.com
Lisa Bell, Billing
lbell@duotel.com
ACCOUNTING DEPARTMENT
Penny Stephens, Accountant
pstephens@duotel.com
Teresa Emerson, Accountant
temerson@duotel.com
PURCHASING
Sandy Cunningham, Clerk
scunningham@duotel.com
NETWORK SWITCHING
David Aaron, Technician
daaron@duotel.com
Nathan Skaggs, Technician
nskaggs@duotel.com
Kerry Flatt, Technician
kflatt@duotel.com
Josh Robertson, Technician
jrobertson@duotel.com
DISPATCH & ENGINEERING
Rick Eldridge, Engineer
reldridge@duotel.com
Shawn Phillips, Engineer
sphillips@duotel.com
Gary McClure, Engineer
gmcclure@duotel.com
Rhonda Wilkerson, Dispatch
rwilkerson@duotel.com
Missy McFarland, Dispatch
mmcfarland@duotel.com
Lydia Holtzclaw, Dispatch
lholtzclaw@duotel.com
Summer Bell, Dispatch
sbell@duotel.com
OUTSIDE PLANT INSTALLATION AND REPAIR
Mike Bradshaw, Supervisor
mbradshaw@duotel.com
FACILITY & GENERAL MAINTENANCE
Chris Wilson, Maintenance
cwilson@duotel.com
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