TV Care

dc UserGuide 180x235

Check out our how-to videos on YouTube about using your DuoCounty Digital TV service, or consult the resources below.

Questions about your remote control?
Questions about your DVR?
3D-HD how-to
Learn to use our IGuide to find the programs you like.

 

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Watching: How to use DVR: Duo County Telecom's Lightspeed Video Service (0:14:37)
How to use DVR: Duo County Telecom's Lightspeed Video Service (0:14:37)ESPN3: Now FREE with Duo County Telecom Broadband! (0:00:31)Upgrade to Duo County's Digital Video Recording (0:00:31)Part 1: How to set up Parental Controls on your Lightspeed Fiber Optic Video Service (0:10:20)Part 2: How to set up parental controls on your Lightspeed Fiber Optic Video Service (0:04:06)How to order a Pay Per View movie with Duo County's Fiber Optic Video Service. (0:07:00)How to operate your Duo County, Video On Demand Service, Pt 1 (0:09:13)How to operate your Duo County, Video On Demand Service, Pt 2 (0:10:34)How to add channels to your "Favorites" list in the channel guide. (0:04:59)How to navigate through your ADB set top boxes' channel guide. (0:08:13)
How to change your ADB set-top box's "settings" password. (0:02:17)How to change your ADB Set-top box to Full HD (0:04:41)How to program your ADB remote (0:03:06)
See more of our videos on our Duo County YouTube channel.

Online Help Request Form

Latest Local Duo News

Whole Home DVR

Access all your DVR content on all boxes in your house for only $4.95 a month! Available only for IPTV and Fiber video customers. Call a customer Service representative to activate this great feature…
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DVR Scheduler for IPTV & Fiber Customers!

The new DVR Remote Scheduler allows any IP or Fiber customer with a DVR box to schedule and manage their DVR from the web or a smartphone app. This is a FREE feature! (Not available for HFC/Coax…
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New Channels Added to Duo's Digital TV

Duo County has added more channels to our lineup, bringing you more entertainment and more value! On our Standard Tier, enjoy award-winning original television on FXX, like It's Always Sunny in…
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Adair County Schools Donation

Pictured left to right: Carla Perkins, Adair County Schools Director of Technology: Alan Reed, Adair County Schools Superintendent: Thomas Preston, CEO of Duo County Telephone Cooperative: Joseph…
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